Privacy Policy

This Privacy Policy was last updated on 25 May 2018.

This Site is made available by Bradleys Accountants Ltd, 81 Bellegrove Road, Welling, Kent DA16 3PG – referred to in this statement as “we” or “us”.

This Privacy Policy sets out the basis for which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This Policy sets out:

  1. what personal data we collect about you and how;
  2. our lawful basis for using that information and why we use that information;
  3. who we may share that information with;
  4. where we store that information;
  5. your rights under Data Protection Laws, and;
  6. how long we will retain your information.

For data protection legislation purposes, the data controller is Bradleys Accountants Ltd, 81 Bellegrove Road, Welling, Kent DA16 3PG.

Third-party websites

We reserve the right to revise this Policy or any part of it from time to time and will provide you with a new policy notice where any substantial updates are made. We may also notify you through other means, about the processing of your information.


1.1 We may process information you have given us by filling in forms on our website ‘,’ or by corresponding with us by phone, email or otherwise.

1.2 This information may include:
a) your name, including your title,
b) address;
c) email address;
d) mobile phone number;
e) employment details;
f) financial details;
g) details of your company;
h) other personal data that may relate to the reason why you are corresponding with us.

1.3 Concerning each of your visits to our site, we may automatically collect the following information:
a) technical information, including the Internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types, and;
b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products viewed or searched for; page response times, download errors, lengths of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us.


2.1 We will only use your information when it is fair and lawful to do so. Most commonly, we will use your personal information in the following circumstances:

a) where it is necessary for our legitimate interests (or those of a third party) namely providing you with information that you request, contacting you to establish how and if we can assist you and enabling the management of all matters relating to our business, but only where your interests and fundamental rights do not override those interests;
b) where you have given your consent, and you have not subsequently withdrawn that consent.

2.2 We may also use your personal information in the following circumstances, which are likely to be rare:
a) where we need to protect your interests (or someone else’s interests);
b) where we are required to do so by a legal or regulatory obligation;
c) where it is needed in the public interest.

2.3 The information we collect about you may be used in the following ways:
a) if you are applying for a position within Bradleys Accountants Ltd, we will use your personal information to assess your suitability for the role, to contact you for further information or to invite you to interview;
b) if you otherwise provide personal information to us, we may use this data to carry out our obligations to you and to provide you with the information and, or services that you request from us;
c) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
d) for internal training purposes and to improve our service to our clients through listening to phone calls;
e) to improve our site to ensure that the content is presented most effectively for you and your computer;
f) as a part of our efforts to ensure the security of our sites and services.


3.1 We may share your information to third parties where this is reasonably necessary, for the purposes set out in the Policy including:
a) suppliers, consultants and sub-contractors for the performance of any contract we enter into with them or you;
b) analytics and search engine providers that assist us in the improvement and optimisation of our site.
3.2 We may disclose your personal information to third parties:
a) if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
b) if a third party acquires Bradleys Accountants Ltd or substantially all of its assets, in which case, personal data held by Bradleys Accountants Ltd about its clients and contacts will be one of the transferred assets;
c) if we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms of business and other agreements from time to time; or to protect the rights, property, or safety of Bradleys Accountants Ltd, our clients or others. This includes exchanging information with other companies for fraud protection and credit risk reduction.


4.1 We have implemented appropriate security measures to prevent your personal data from being accidentally lost, misused or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to employees, agents, contractors and other third parties strictly on a need-to-know basis. They will only process your personal data on our instructions and they are subject to a duty of confidentiality and where necessary, a non-disclosure agreement.

4.2 We have put in place procedures to deal with any suspected personal data breach. We will notify you and any applicable regulator of a breach where we are legally obliged to do so.

4.3 We use Google Analytics to collect information about your visit to our site for the purposes outlined above. This information may be transferred and stored outside of the European Economic Area (“EEA”).

Where any transfer is made to a country outside of the EEA, and the European Commission has not made an adequacy decision concerning the laws of that country, we will ensure that appropriate safeguards are in place before any transfer of your data.

Those safeguards are likely to consist of either the use of standard data protection clauses adopted or approved by the European Commission or transfer to a US-based recipient which is a member of the EU-US Privacy Shield self-certification arrangement or an equivalent regime.


5.1 Under certain circumstances, the law permits that you have the right to:
a) access your information; You are entitled to request access to the information we hold about you (known as a ‘data subject access request’). You are entitled to receive a copy of the personal information we hold about you and to check that it is being lawfully processed.
b) correct your information; If the information we hold for you is incomplete or incorrect, you have the right to request a correction.
c) request erasure; Where there is no lawful reason for continuing the processing of your personal information, you are able to request the removal or deletion of the personal information.
d) object to processing; Where the firm relies on legitimate interest for the processing of your personal information, or for the purposes of direct marketing, you have the right to object to the processing.
e) request the restriction of processing; You are entitled to request for a suspension for the handling of your personal information, for example, if you are awaiting the reasons for the processing of the information or require us to establish its accuracy.
f) transfer your personal information; You are able to request the transfer of your personal information to another party.

5.2 If you would like to exercise any of the rights outlined above, please contact Alan McCappin via email on

5.3 These rights are available to you at no cost; however, we may charge a reasonable fee where a request is deemed to be excessive or unfounded. In such circumstances, we may otherwise refuse to comply with the request.

5.4 If you consider that our processing of your personal information infringes the Data Protection laws, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.


6.1 Personal information that we process for any purposes will be kept for no longer than is necessary for the purposes for which it was collected.

6.2 If you enquire about our services and, or other services we may provide, we will keep your personal information for one month. If you become a client within that period, we will keep your personal information for the length of time outlined in our Client Privacy Policy.

6.3 It is not always possible to specify in advance the length of time your personal information will be retained due to the nature of the services we offer. The retention of your personal data will be determined based on statutory authority, the nature of your relationship with the firm, the nature and sensitivity of the personal information, the purposes for which the information is being processed and whether there are other means to achieve those purposes.

6.4 Personal information may be retained for as long as necessary to comply with our legal or regulatory obligation, or to protect yours or another person’s vital interest.

If you have any questions about the information contained in this privacy notice or about how we process your data, please contact Alan McCappin via email on


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